Homewood Suites by Hilton Cincinnati-Downtown

After booking I read reviews and was very nervous. It was non refundable so I figured I would make the best of it. My only complaint was parking, there was really only room for 2 cars while valet parking. I ended up having to drive around the block once, but not a huge deal. Valet was very quick and every one was very helpful with luggage. Front desk staff were very kind and quick to get us checked in. The hotel is inside of a very old building, but everything is updated and clean inside. The room was huge and very comfortable. I was beside an elevator and didn’t hear much noise at all. Over all, I was very happy and would stay again. Don’t let the reviews scare you off!

Loved my stay here. The architecture of this building was gorgeous. It was a coupled with the Hamilton hotel. The layout was absolutely superb. It really was a royal experience. And the icing on the cake was it was in the heart ❤️ of downtown Cincinnati in walking distance of eery restaurant and shop. Not to mention 2 block from my job. Cuddos 👍🏾👍🏾

Hilton Hotel - Cincinnati (Avoid at any cost!) Title: Unacceptable Service, Safety Hazards/Fire Risk and Missing/moved Items from my room with the privacy sign on the door. My recent stay at the Hilton in Cincinnati was a complete nightmare. From loud noises in the room to a malfunctioning stove that ran for hours overnight (potential fire hazard!), my experience was riddled with issues. The room lacked safes, which was a significant concern as a corporate employee needing to secure my laptop. Despite reporting the stove malfunction, no action was taken. Even more concerning, my room key was deactivated without explanation, and hotel staff entered my room without consent, relocating my belongings to the lobby (with disregard for the "Privacy" sign) and offering no explanation or notification. Due to hotel occupancy, I was left without accommodations for two nights. Retrieving my belongings was a further ordeal, with a delayed response, lack of clarity, and missing items. An overcharge of $23.68 to my account remains unresolved. I attempted to address these issues through email, but received no response despite sending three emails (extremely unprofessional). This blatant disregard for my experience and the significant inconvenience caused is unacceptable. Specific Concerns: Loud refrigerator noise and continuous running flush Malfunctioning electric stove running for six hours overnight (potential fire hazard) No safes in rooms Unaddressed concerns regarding stove malfunction Deactivation of room key without explanation Unexplained entry into room by hotel staff and relocation of belongings without consent or notification (Picture attached how my stuff was found in the lobby). Lack of accommodations for two nights Delayed response and lack of clarity or apology upon retrieval of belongings Missing items from belongings Overcharge of $23.68 to account Ignored emails Overall: I strongly advise against staying at this hotel. Their disregard for guest safety, comfort, and concerns is appalling and Hilton's reputation.

Very convenient location downtown. Valet parking. Rooms are actually better than some pricer hotels a couple of blocks away. "Free" breakfast is... regrettable, and forgettable. But there is a decent coffee shop next door so you can easily grab an espresso drink. The exterior looks very dated but once you get on the elevator to the lobby all is well. Rooms are also notably quiet and spacious